Kohl’s departmental stores are set to shut down 27 of their ‘underperforming’ locations this coming Saturday. The announcement of these closures came following a careful evaluation of the financial performance of the chain’s branches across the country. Customers of affected stores are advised to do their shopping in advance or switch to digital channels.
The US-based departmental store chain, known for its excellence in retail, has experienced a dip in performance notably in these 27 stores. However, overall, the company continues to open new stores in other locations where they see potential, indicating that the closures are more of a strategy for business optimization rather than a sign of systemic decline.
While the company hasn’t publicly shared the full list of closing stores, the pattern suggests that the ‘underperforming’ branches are scattered across various states. Shoppers are urged to check their store status online before making a trip.
In a statement, the company said, “At Kohl’s, we are committed to optimizing our store portfolio and will continue to innovate and pivot based on the evolving needs of our customers”. Thus, these closures indicate a tactical decision to streamline operations and cater more effectively to consumer demands. These changes are expected to help bolster the company’s overall financial health in the long run.
The shift to digital is also part of Kohl’s ongoing efforts to adapt to modern consumer trends. With more shoppers turning to online purchases due to convenience and the ongoing pandemic, the company’s digital platforms are more significant than ever.
Despite the closures, Kohl’s plans to continue offering an exceptional shopping experience both in the remaining physical stores and through digital channels. As changes in the retail landscape continue, customers can likely expect to see more innovations from Kohl’s to enhance the shopping experience.
Kohl’s recognizes the impact of these closures on their employees. They ensure they are offering support for all affected staff, affirming that “any associate affected by these closures will be offered roles in other nearby stores where possible”. Those unable to transfer will be given severance payments, assisting them in the transition.
Last modified: March 27, 2025
